Enduro tours: itinerary, price, and terms

A rejection always comes with a reason. When you reject an entry, pick a reason from the list or write your own: the rider sees it, fixes the entry and can apply again. That entry comes back to you marked “Applied again”, with the previous reason. The rejected rider’s spot and start number are freed right away.

Tour entries are confirmed manually: you see each one and decide whom to take. Payment details are shown only to confirmed participants, and once the spots fill up, entries close automatically. If the tour has mandatory documents, you review them from the participant’s card and from “Tour → Terms” — the same review screen races use. If the tour is canceled or the start date moves, participants with an entry and those who tapped “Remind me” get a notification.

Tour management has four tabs. “Overview” shows what needs doing now: new entries, receipts to check, who hasn’t paid in full, who is missing documents; each line opens the right list. “People” lists participants with filters; each has a “Message” button (a direct message), and the card holds payment, extras, documents and a team note the participant can’t see. The button above the list sends a notification to the selected people — for example, a payment reminder to everyone who hasn’t paid in full. “Tour” holds the itinerary, prices and extras, the basics and the terms. Drag extras by the handle to set the order participants see; hide an extra with its switch or set a limit (say, 4 rental bikes) — once they’re gone, new participants can’t pick it.

Changed the prices? Update the entries. An entry keeps the tour and extras prices from the day it was submitted. If you change a price in “Prices and extras”, after “Save” the app opens “Recalculate entries at new prices” and shows what each person will owe: the total and their extras at the new prices. Tick the people and tap “Recalculate” — they get the same prices as new entries. Money already paid stays as it is, and each person gets a “Payment terms updated” notification. Tap “Later”, and the “Recalculate entries at new prices” button stays in “Prices and extras”. A total you set by hand under “Amount and paid” is exactly what the participant sees; such entries are not ticked by default.

Extras and a discount for one participant. “People” → participant card → “Extras” → “Edit”. Tick the extras the person takes or untick the ones they dropped. Extras prices are the same for everyone and can’t be changed here. You can add a hidden extra; an extra whose limit is reached can’t be added (the person keeps their own place). To lower the total for one person, set a “Participant discount” in rubles or percent and, if needed, a reason — only organizers see it. The total updates right away: tour price with the concession + extras − discount. Money already paid stays as it is, and the participant gets a “Payment terms updated” notification. The discount stays when you change tour prices and recalculate entries: new prices reach everyone, the discount remains.

Repeat a tour. “Tour → Terms → Repeat on other dates” (a past tour also shows a line in “Overview”). Pick the start date — the itinerary, price and extras, “Included”, requirements and documents, spot limit, meeting point, links, rooming rooms without guests and, if you keep the switch on, the team are copied. Price-tier and payment deadlines shift by the same number of days. Entries, the waitlist, the chat and the announcement are not copied; upload the regulations file again. The copy is a draft — publish it once checked.

Tour showcase. “Tour → Showcase” holds what a guest sees before booking: the cover (photo and a caption under the title), the base location (shown instead of the region), the skill level with a note, a headline and three highlights for “About the tour”, “Paid separately” and “Accommodation” — hotel name, description, photo, up to three room options (say, “Twin share · Included” and “Single room · +30 000 ₽”) and amenities. In the “Itinerary” pick a type for each day — “Arrival”, “Riding day”, “Race”, “Rest day”, “Departure”: guests see the tags and “5 days, 3 riding days”. Each extra has a “Note for riders”, e.g. “Transport included”. Empty fields are not shown on the tour page. Everything is saved with the common “Save changes” button.

Tour invitations. Any booked rider and the tour team can invite friends with “Invite friends or a club” under “Tour participants”; a whole club can be invited by its admin or moderator (the tour appears in the club feed). Riders see the tour chat as the “Tour discussion” card with the latest message.

What participants see. A guest sees the “Booking” card with the price, “Spots available” and “Book a spot”; only guests count towards the limit, the tour team’s own entries don’t. After signing up — “Your booking”: the steps to the start, a next-step button and “Tour payment”; during the tour, today’s plan, track recording and SOS. “Tour team” and “Tour participants” (confirmed entries) are visible to anyone who opens the tour. To make it useful, fill in the start time and distance for each day of the itinerary, and “Pay by” in “Prices and extras” — the deadline shows in the rider’s payment reminder. No one in the tour sees phone numbers — neither participants nor the team; they reach each other through direct messages and the tour chat.

Rooming. In “Tour → Rooming”, add rooms with their number of beds (in bulk, say 6 rooms × 2 beds) and place people with a tap — “Place” in a room or on a person under “Unassigned”; their extras and team note show alongside, like “single room” or “room with a friend”. “Place the rest” fills the remaining free beds in order. Staying in different places? Add another “Stay” and tick its nights. Turn on “Show participants” and everyone sees their room and roommates on the tour card and gets a notification; guides see the rooming on their screen.

Waitlist. When spots run out, riders join a queue right from the tour card. When a spot frees up — a rejection, a canceled entry, a higher limit or a lifted pause — the first rider in the queue gets an entry automatically and you get a notification. The queue lives in “People → Waitlist”: you see the order and chosen extras, and can remove someone or “Invite now” out of turn while a spot is free.

Tour team. On the “Team” tab, assign a lead guide, a sweep guide or support crew — by phone, Enduro ID or straight from the participants (“Make a guide” in the card). A guide can double as support crew — tick “Also support crew” if your sweep guide is also the mechanic. A guide sees participants, messages them, writes notes and is in the tour chat, but can’t edit the tour, accept entries or see money. The tour appears in their calendar, and the tour card shows a “You’re on the tour team” button. Only the tour owner can add a co-organizer. A co-organizer edits and saves the whole tour — programme, prices, services, showcase and payment card — accepts entries and marks payments. Only the owner can publish, cancel, finish or delete the tour, or open and close entries.