For mechanics: incoming requests
How a club mechanic accepts a request, tracks the job and hands it over to the owner.
Requests go to club mechanics (the club leader assigns the “Mechanic” role under “Members and roles”) and to workshops from the catalog. A new request arrives as a “Service request” notification and a card in your direct chat with the vehicle owner.
- Open the request from the notification, the chat card or “Service requests → Incoming”.
- “Accept”: set when to bring the vehicle, a rough price and a comment. “Can’t take it”: write why, and the owner will send it to someone else.
- When you start, tap “Started the work”.
- When you finish, tap “Ready”: tick the jobs done, add your own, enter engine hours and the amount. Once the owner confirms, the work goes into their log.
A workshop with a CRM account receives the request as a draft work order. The order’s statuses move the request on their own: approved means accepted, then in progress, ready, handed over.
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