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Direct messages and event chat

Chatting with a rider and the shared chat of an event: photos, videos and files, read ticks, requests, leaving a chat.

  1. Open a rider’s passport and tap “Message”.
  2. All conversations live under the messages icon in the header of the main tabs; the number on it is your unread count.
  3. Press and hold a message: reactions on top, then reply, edit your own, forward, pin, copy, delete your own, or report someone else’s.

Who can write to you. Friends and organizers of events you signed up for can write right away. A message from anyone else arrives as a request: reply or tap “Accept” and it becomes a regular conversation, or block the sender. Until you reply, they can send no more than three messages. To turn requests off, open the messages screen: the settings icon in the header → “Friends only” or “No one”.

Photos, videos, and files. Use the paperclip to the left of the input: photos and videos from your library (up to ten per message), the camera, or a file — PDF, GPX, documents up to 20 MB. Videos can be up to five minutes: they are compressed on the phone before sending and must fit in 200 MB after that. What you picked waits in a strip above the input; remove an item with the cross. Tap a photo or video in the thread to open it full screen.

Ticks. On your own messages: a clock — sending, one tick — delivered to the server, two ticks — the other person opened the conversation and read it. In an event chat the second tick is not shown.

Voice messages. While the input is empty, a microphone replaces “Send”: tap it to start recording, tap “Send” to send, or the bin to discard. Up to five minutes.

Reactions and editing. One reaction per message; tap it again to remove it. You can edit your own message within 15 minutes of sending — “edited” appears next to the time. Voice and forwarded messages cannot be edited.

Pin, forward, search. “Pin” keeps a message in a bar under the chat header — tap it and the chat scrolls smoothly to that message and highlights it (tapping a quote in a reply or a search result does the same). To reply quickly, swipe a message to the left; in a direct chat either person can pin, in an event chat only the organizer. “Forward” sends a message with its attachments to your other chats (up to five at once), signed with who wrote it. Search by words is in the “⋯” menu of the chat header. “Select” marks several messages at once: tap the ones you need, then use “Forward” (up to ten at a time), “Copy” or “Delete” at the bottom (your own only; an event organizer can delete any in the event chat).

Chat list. At the top there is a search by names, event titles and the last message, and tabs: “All”, “Direct”, “Events”, “Unread”. Swipe a chat left to get “Mute”, “Delete” (“Leave” for an event chat) and “Archive”; swipe right to “Pin”. The same actions are in the long-press menu. Pinned chats stay at the top of the list, up to five of them. An archived chat moves to the “Archive” tab and is not counted in the messages badge; when someone writes in it, it returns to the main list by itself — unless it is muted.

“Typing” and “last seen”. Under the other person’s name you see that they are typing, online now, or when they were last here. To hide your own time: messages screen → settings icon → “Who sees when you were online”. Hide yours and you stop seeing other people’s too.

Deleting. You can delete your own message — it disappears for both of you. “Delete chat” (the “⋯” menu in the chat, or press and hold the chat in the list) removes the conversation for you only: the other person keeps it, and if they write again the chat comes back with the new messages.

Notifications. A new message sends a notification. If that chat is open on your screen, there is no notification — the message appears in the thread with a short sound and a vibration (the phone’s silent mode mutes the sound). To turn notifications off for one chat, press and hold the chat in the list and choose “Mute” (also in the “⋯” menu inside the chat); for all chats — Profile → Notifications → “Messages”.

With no connection, the message stays in the thread marked “Not sent” — tap it to retry. It won’t be duplicated. New messages in an open chat show up with a delay of up to three seconds.

Event chat. A race, tour, training session, or outing has a shared chat. Open it from the “In-app chat” row in the “Event chat” block on the event page; after the first visit it also shows up in your messages list. It is visible to organizers, riders whose entry was not rejected, and those who answered an invitation with “I’m coming” or “Maybe”. Each message from someone else carries the author’s name. Thirty days after the event the chat becomes read-only. If you’d rather stay out, choose “Leave chat” in the “⋯” menu or by pressing and holding the chat in the list: it disappears and notifications stop. You can come back from the event page — the history is kept.

For organizers. The chat starts as a discussion — everyone can write. In the “⋯” menu of the chat header you can switch to “Announcements only”: only organizers write, and each of their messages reaches every participant as a notification. Press and hold a participant’s message to delete it for everyone or to remove the author from the chat — they keep reading but can’t write; “Return to chat” is in the same menu.

Insults, spam, and anything illegal are not allowed. A moderator handles reports and sees only the message that was reported.

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